Now Hiring - Consumer Services Assistant Clinic Manager - Sales in Boston, MA

Skin Laundry is revolutionizing the way people of all skin types care for their skin by making cutting-edge laser technology safe, effective, and affordable. Our team of highly trained medical professionals is committed to helping you achieve your most beautiful skin with certified healthcare professionals that are highly trained on skin methods and overseen by a team of Medical Advisers.
Skin Laundry is growing and experiencing success in developing products, opening new locations and creating the ultimate experience for our clients! Our goal is to help everyone feel beautiful in their own skin. We do this by offering treatments that provide real results with no downtime. If you are eager to join an innovative company, want to be a valuable part of a team and brand innovating beauty and skincare, we want to hear from you!

Location: Newbury Street, Boston, MA
Salary: $65,000-$70,000
Schedule: Open availability, nights/weekends (clinics are typically open M-Sat till 8p)

What does that mean for you? Joining the Skin Laundry team means that you will be a vital part of providing others with a safe space to feel valued, cared for, and confident in their skin.
We create a space for passionate, yet humble individuals to learn, grow, and make an impact. Our culture is built on the idea of radical respect and ownership - you do the hard work needed to grow as an individual and team member, and we promise to do the same.

5 ways we give back to YOU
1. We are committed to your growth
You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.
2. Work/Life Balance
We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.
3. You will be led, not managed
The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.
4. Speak Up Culture
Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.
5. We don’t hire jerks
It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

Job Summary
The Assistant Clinic Manager has responsibility for the support of the Clinic Manager in the supervision and daily operations of the clinic. This includes hiring, evaluating, and coaching the team. Provides ongoing Quality Improvement monitors and ensures high touch client experience.

Duties

• Ensures smooth daily operations and steady progress towards established goal

• Assist Clinic Manager in driving Key Performance Indicator (KPI) results to achieve sales goals and maximize clinic performance

• Develop strong client relationships to ensure retention

• Interpret updated policies and procedures to staff

• Establishes adequate staff to ensure timely patient visits

• Establishes and maintains open and effective communication with all members of the staff

Assists in the following:

• Posts work schedule for clinics

• Reviews and authorizes time cards

• Authorizes time-off requests

• Ensures established inventory standards for all supplies and equipment

• Problem solves effectively

• Maintains a safe patient and work environment

• Assist Clinic Manager in developing staff

• Financial Accountability*

• Plan and operate within the approved budget

• Adjust staffing levels according to policy and standards

Maintains Organizational Relationships

• Identifies problems and communicates solutions to appropriate personnel and

departments

• On-going communications with Clinic Manager

• Personnel Development

• Provides opportunities for growth and development in staff

• Encourage attendance to continuing education opportunities

• Assist with on-going performance evaluations, guidance and development of personnel in

clinics

• Completes/delegates employee evaluations as needed

• Counsel, define roles and set goals concurrently with staff

Employee Benefits & Perks

• Skin Laundry Employee Treatment & Product Discount Program
• Vacation leave, sick leave, and holiday pay
• Health insurance - Medical, Dental, and Vision insurance options
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences

Skin Laundry Company Culture Highlights

• Skin Laundry is ranked in the top 5% of companies for Team Score on Comparably.
• Skin Laundry is ranked in the top 5% of companies for Leadership on Comparably.
• Sales Department is ranked in the top 5% of companies for CEO Rating on Comparably.
• Sales Department is ranked in the top 5% of companies for Executive Team Score on Comparably.

Check us out on Comparably: [please apply online] Opportunity Employer:
At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Accommodation Assistance:
Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [please apply online]

Employment Agencies:
Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry’s resume database will be considered Skin Laundry property. Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year